We have seen a decrease in the total number of sent messages and goals hit. What's the reason this might happen?

@mkthow did you define the goal, can you share more info about it? Maybe you have changed the definition of the goal.It's strange that you see DECREASE in number of sent messages. That can happen only if you have deleted contacts that had these messages sent to them (I assume).

We don't delete contacts at all and have not changed the goal...it's not just the goals that have decreased, it's also the sent, clicks, and opens.

Has anyone ever experienced a decrease in sent and/or goal numbers?

Has anyone ever experienced a decrease in sent and/or goal numbers? | Community

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