Help with action-based email series

Question

We're trying to send different targeted messages to users based on a few actions: User has not created a projectUser has created a project with no phase or taskUser has not sent any invitationsUser has not created a budget itemUser has not created a selection item We decided to put these in their own series, separate from the other normal 10-day trial messaging (which includes 3 primary emails - welcome, halfway point, and expiration day). I want to be sure I set it up so that during the 10 day trial users aren't getting these all at once.  I set it up with to different paths but am worried someone will exit the series before they have a chance to go into each path. I'm wondering if it should be more linear or if someone could take a look and help me out with the best way to set this up? Attached is screenshot of the current set up.

Anonymous · Accepted Answer

Hi @liz h​&#128075; I think the very last section of this doc would be helpful in this case - how to test a series -https://www.intercom.com/help/en/articles/4425226-frequently-asked-questions-about-seriesIf you still have issues after trying this, please reach out to our Support team via the Messenger, so we can take a closer look at this Series for you! &#128269;

Liz H · Answer

I reached out to support via messenger last week...still haven't heard back

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