How can I create this trial banner on Intercom?

Question

I know that I can create an attribute and update daily via API, but for that I have to use my technology team, is there a way to use a formula? Like trial_end_date - today()? Any tips on how to achieve that would be awesome :D

Oseas · Accepted Answer

Hey @equipe v12​! Oséas here from the Customer Support Specialist team &#128373;️This banner was not created with the Banner feature in Intercom but it was built internally in the app's code. I believe it just uses a simple formula such as trial_countdown = trial_end_date - today_date ﻿Currently, it is not possible to have a sort of "countdown clock" on an Outbound Banner in Intercom, and it looks like the templateEvent Announcementis the closest we have to what you're looking for. It only has a static date, but would let your users know what day the trial ends.However, I will pass this along to our@Product Wishlist​ so our Product Team is aware you'd like to see this in the future.

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