How can I do apply the same product tour and checklist to different tenant?

Question

Our company has a platform that multiple clients are using. The websites they have are the same for UI elements and functions, but each client has a different URL. We want to realise product tours and checklist once and apply them across different tenant (clients with different URL). Is this possible?

Racheal · Accepted Answer

Hey @jennifergRacheal from the support engineer team here👋If your website uses dynamic URLs that’s no problem, you can still use Product Tours. When you’re building your tour, enter your URL as normal and build away. Once the building is complete, head to the audience steps and adjust your URL settings. With dynamic URLs we would suggest using URL "contains", then selecting a consistent element across your URL 👍If you are selecting to send your URL in a message or bot, you can add your variable to your URL here 👇Note:If you are using dynamic URLs make sure the UI you build the tour on will still match for the user receiving the tour

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