How can I easily write an email in different languages and send it to the right audience ? | Community
Skip to main content
Question

How can I easily write an email in different languages and send it to the right audience ?

  • December 8, 2022
  • 2 replies
  • 127 views

I found with dynamic content how to change the text according to the right criteria (language) but I can't change the text on buttons, dynamic content seems to only be available for the subject of the email and the text blocs.

Is there another way than to duplicate the email, and have 2 different emails to send ?

 

Thank you !

2 replies

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • December 15, 2022

Hey @célie​ Racheal from the support engineer team here👋 

 

You can definitely insert buttons into your dynamic content. You'll just want to click on the + on the left side of your composer and add the buttons in each conditional statement:

Screenshot 2022-12-14 at 8.58.15 PM


  • Author
  • New Participant
  • December 15, 2022

Thank you very much !!