How can I get a "Series" email to deliver immediately after it matches the entry rules?

Question

I've set up an Intercom "series" campaign with specific set of entry rules, however when I tested it with a test account, I noticed I received the first series email only a day after I matched all the rules. How do I get my first email in the series to get sent to customers immediately after they match the rules?

Roy · Accepted Answer

Hi @karishma r​, Once the entry rule matches the criteria, it starts sending an e-mail.Can you provide a screenshot of your series?More information can be found here: https://www.intercom.com/help/en/articles/4425227-when-do-customers-enter-and-leave-a-series/p>

Isabella B · Answer

Hey @karishma r​, have you solved this point? I have the same problem here.

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