How can I show a Product Tour for users only on a URL displayed for both users and visitors? | Community
Skip to main content
Answered

How can I show a Product Tour for users only on a URL displayed for both users and visitors?

  • September 21, 2021
  • 2 replies
  • 66 views
U

We need the product tour to be displayed on the homepage when a user is logged in. But since the page URL is the same for both logged in and non-logged in users, what would be the best workaround for this?

Best answer by Kevin Bendixen

Bildschirmfoto 2021-09-22 um 11.45.46@user790​ You can simply filter to only show the tour to users. That way it should not show to visitors or leads

2 replies

Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5
  • Kevin Bendixen
  • Top Expert
  • Answer
  • September 22, 2021

Bildschirmfoto 2021-09-22 um 11.45.46@user790​ You can simply filter to only show the tour to users. That way it should not show to visitors or leads

U
  • User790
  • Author
  • New Participant
  • September 22, 2021

@kevin b​ 

Hey Kevin, thanks for the reply!

 

Yeah, we have it set for users, but looks like we will need to add more API configurations, as currently our segmentation in Intercom for leads/visitors/users is kinda off.

Terms & ConditionsAccessibility statement