I'd like to be able to be notified or notify a team member when certain actions occur. In the same way that you can email a customer at specific points, I want to be able to notify an account manager when one of their customers hasnt used the platform?
Answered
How can my teammates be notified of certain customer actions?
Best answer by Roy
Hello @user1046 ,
That's actually possible with Series + Zapier Integration.
1. Creating Series:
2. Creating Zap Intercom - Tag Added to User <> eMail
BTW - In such cases companies are using customer success software's, Check Sherlock - They have pretty good integration with Intercom.
Let me know if you have any question about this topic, I will be happy to help.
+5Hello @user1046 ,
That's actually possible with Series + Zapier Integration.
1. Creating Series:
2. Creating Zap Intercom - Tag Added to User <> eMail
BTW - In such cases companies are using customer success software's, Check Sherlock - They have pretty good integration with Intercom.
Let me know if you have any question about this topic, I will be happy to help.
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