How do I manually remove someone from a Series or smart campaign? | Community
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How do I manually remove someone from a Series or smart campaign?

  • September 18, 2020
  • 1 reply
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I want to manually remove a user from a Series/smart campaign, how do I do this?

Best answer by Eric Fitz

The best way to manually remove a user from a Series or smart campaign is to use a tag.

 

For example, you could create a tag called exit_series, and specify in your Series/campaign exit rules that any users with this tag should exit.

 

Then, when you apply the tag to any user within the Series/smart campaign, they will match the exit criteria.

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Eric Fitz
Employee
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  • Employee
  • Answer
  • September 18, 2020

The best way to manually remove a user from a Series or smart campaign is to use a tag.

 

For example, you could create a tag called exit_series, and specify in your Series/campaign exit rules that any users with this tag should exit.

 

Then, when you apply the tag to any user within the Series/smart campaign, they will match the exit criteria.