I want to use a different template for my emails than the standard Intercom ones, how do I upload my own templates or create a new one?
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You can upload custom HTML templates to Intercom - this guide will show you how.
To use custom templates in Intercom, you’ll need to be subscribed to Messages Pro/Premium, or be on a Grow, Accelerate or Scale plan.
Here’s the thing, in Intercom go to Outbound or Messages, open Templates, create a new template, paste your HTML or use the editor, save it, then pick that template when composing an email. Send a test to a staging address first, check rendering across clients, and confirm plan permissions before rolling out, Osteo Pilates Studio Ivrea.
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