How do I upload different templates for my emails? | Community

How do I upload different templates for my emails? | Community

I want to use a different template for my emails than the standard Intercom ones, how do I upload my own templates or create a new one?

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You can upload custom HTML templates to Intercom - this guide will show you how.

To use custom templates in Intercom, you’ll need to be subscribed to Messages Pro/Premium, or be on a Grow, Accelerate or Scale plan.