How to make sure a user doesn't see more than one or two tours?

Question

We're currently using product tours to inform logged in users about new features we've added. If a user hasn't logged in for a while, there's a chance there will be too many tours popping up and the tours might become annoying. I was thinking of adding the "Last contacted less than a day ago" but not sure if that also updates if a users sees a tour. So, for example, a user logs in, sees a tour, the "Last contacted less than a day ago" is updated, so they won't see the 2nd tour because they were contacted earlier that day. If they log in later that week, then they'll see the 2nd tour. I'm open for suggestions if there's another way to do this!

Roy · Accepted Answer

Hello @user31​, There several ways to do that, firs to all start using Series. Series help to easily manage/run such activity.Here some examples:You can use:- Tag's- Wait block- Signed up more than X Day's ago to avoid showing tours to the new customers

Roy · Answer

@user31​, More information about the Series, can be found here.

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded