Hi everyone, I have many series that has to be started sequentially one after another (A->B->C..)Right know, when series A "ends", I tag users with "START_SERIES_B", and I have an entry rule on B based on that tag. That works, but the problem is when users exits or gets disengaged from a series. They don't get the tag so series B doesn't start, and obviously the series chain stops there, and then those users doesn't onboard fully on my product. I'm thinking it 2 possible solutionsTag users when they are disengaged or exits a series: I've chatted with support and they said this can't be done by nowHave an entry rule that says "User has finished, disengaged or exited series X": I didn't find itAny suggestions? Anyone with the same problem found a solution? Thanks folks!

Hey @user358, we've added a new feature which will allow you to connect different Series together!Now, when creating your Rules block for a Series, you can select the following filters:Started a series / Hasn’t started a seriesCompleted a series / Hasn’t completed a seriesDisengaged from a series / Hasn’t disengaged from a seriesExited a series / Hasn’t exited a seriesHit a series goal / Hasn’t hit a series goalLet me know if these help!

@user358, I don't understand why you cannot tag disengaged users. It can be manually done as shown in the screenshot here

I need to start a series when user has finished, disengaged or exited another series

I need to start a series when user has finished, disengaged or exited another series | Community

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