I've been getting this message - "Email can't be sent right now as your workspace is being reviewed".

Question

I've been getting this message - "Email can't be sent right now as your workspace is being reviewed".Then your AI chatbot asked me to provide 4 pieces of information:1. The website/domain where you've installed Intercom.2. An email address on a company domain that you will be using to send messages from Intercom.3. Information on whether you validate email addresses when users sign up on your website.4. Provide a link or instructions to where the signup flow can be tested.Now that I've provided. I haven't heard back from them yet. It's been almost 1 day. What is their support email? How do I successfully send the email? How long does your review take?

Larissa Alberti · Accepted Answer

Hey @Jones👋Larissa here from Intercom Support. Apologies for the delay,I can see our team has replied to you and this has been resolved.😊Let us know if you have other questions!

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded