I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user? | Community
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I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user?

  • July 7, 2022
  • 1 reply
  • 34 views

Ideally I would like to show the product image, name, price and description. Is this possible with Intercom?

Best answer by Aparna

Hey @ben s13​ ! You can use the custom template to create the emails. Have you checked the custom template article on this?

1 reply

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  • Employee
  • Answer
  • July 12, 2022

Hey @ben s13​ ! You can use the custom template to create the emails. Have you checked the custom template article on this?