Ideally I would like to show the product image, name, price and description. Is this possible with Intercom?

Hey @ben s13! You can use the custom template to create the emails. Have you checked the custom template article on this?

I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user?

I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user? | Community

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