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Images in emails are not loading

  • December 10, 2020
  • 1 reply
  • 273 views

Since a few hours ago, the emails I send via the Messages product have an issue: images in the emails are never loaded when the email is viewed on the recipient email client. It's like the image CDN for the email images is down.

Does anyone else have similar issues?

 

Best answer by Roy

Hello @user532​ , Let me try to help you here.

Are you sure that there is no problem with the user e-mail client? Can you try to send a similar e-mail to your personal Gmail and test it?

Also please copy the URL of that image and try to access them via a browser.

1 reply

Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • December 10, 2020

Hello @user532​ , Let me try to help you here.

Are you sure that there is no problem with the user e-mail client? Can you try to send a similar e-mail to your personal Gmail and test it?

Also please copy the URL of that image and try to access them via a browser.