In our web app a user has multiple sites that they manage.
I want the product tour to start when the user has entered into a site for the first time. However, the link changes with the site ID for each user so will product tours work in this case? I've tried it in Intercom and I can't get it to work.
Best answer by Keerthi
@claudiu If they click to navigate to that page, I think it should work. Since I haven't worked with navigating to a different site I'm curious to know how you managed when designing the tour. Perhaps, separate product tours where one is triggered when the user navigates to the site from the previous site's product tour.
+5Hello @claudiu , Product tours will work only on web-pages or web apps where Intercom code has been installed.
The code was obviously installed and intercom is working fine in both the web app and the marketing site.
+3@claudiu If they click to navigate to that page, I think it should work. Since I haven't worked with navigating to a different site I'm curious to know how you managed when designing the tour. Perhaps, separate product tours where one is triggered when the user navigates to the site from the previous site's product tour.
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