Is there a method to insert a Series email as a reply to an existing email thread?

Question

I'd ideally like followups to occur in an existing thread, making it a more conversational automation.  I'm seeing options for creating a new email, but I would like to be able to set the Series as a reply to an existing conversation rather than a new email.  Any suggestions?  Or even external workarounds?

Roy · Accepted Answer

Hello @kyle m​, There no such solution to reply to existing outgoing e-mail campaigns in bulk. I think you can do it via API:Send outgoing e-mail campaign from Intercom;Search conversation id's for this outgoing e-mails via API;Reply to these conversations via API;I know it's a hard way but still a solution :)

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