Powered by Intercom in the email is in Chinese, how can i switch it back to english? | Community
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Powered by Intercom in the email is in Chinese, how can i switch it back to english?

  • December 14, 2023
  • 2 replies
  • 69 views

The language in our workspace is English but when I create and send emails, the Powered by Intercom in the footer is in Chinese. How can we switch it back to English?
 

Thank you

Best answer by Jess

I found it in the Messenger settings → General settings → Choose supported language.

I deleted the Chinese and clicked Save on the upper right os it left English as the default.

 

2 replies

  • Author
  • New Participant
  • Answer
  • December 14, 2023

I found it in the Messenger settings → General settings → Choose supported language.

I deleted the Chinese and clicked Save on the upper right os it left English as the default.

 


sean.reid
Employee
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  • Manager, Customer Support
  • December 14, 2023

@Jess 

Hey Jess! Delighted you managed to find the resolution! Ive marked your answer as best so it can help other users in the future which is going to be so beneficial!