I would like to send an email to users who meet a certain criteria. The trigger is event based: 3 weeks after the users first upgraded to premium. I have Stripe integration, but I'm not sure how to set this up?
Answered
send an email 3 weeks after the users first upgraded to premium.
Best answer by Cam G.
Hi
Have you had a look at using Series to achieve this? It sounds like it might be a great solution given it can allow the end-user to enter the Series on the day they meet a specific criteria (subscribe/upgrade to ‘Premium’) and then uses a Wait Block to hold the end-user within the series for the desired timeframe before sending them an Outbound - Email. I threw together a quick example Series to show the rough idea of how you could do this 👇:


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