Hi, I currently have a welcome email that is sent if sign up is < than 1 day and an onboarding attribute is of a specific value. Due to the nature of our product, I would prefer to send the email as soon as the user is created in Intercom. Could you confirm if the "signed up if it's on the date" Trigger will help achieve this ? I can't find anything in the help docs to explain the "if it's on the date" parameter. Thanks!

Hi Gianni, I have a similar setup for welcome emails and I set it as "Signed upless than 1 day ago". It works but there is a delay of between 5 to 20 minutes after a user signs up. This is a long delay for a welcome email and I don't know the solution yet. After you implement it, I would love to hear if you also experience the same delay. Note: I am using the Outbound > Email function, not the Series.

Send welcome message on Intercom user creation (product sign up)

Send welcome message on Intercom user creation (product sign up) | Community

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