i am trying to test a series created, with two active user emails. when i add the emails like this, feedback says no user matches. is testing only allowed for 1 user per time? is it only one account or all? because, it the user results come up when i only add one of the email
ils.
Answered
setting entry rules
Best answer by Kevin Bendixen
You are using an “AND” rule. That would mean the user would have to have a connection to both emails. If you click on “and” between the addresses, you can change it to “or”. Another way would be to add one email and then click on "+ Add a rule" to add another email.
+5You are using an “AND” rule. That would mean the user would have to have a connection to both emails. If you click on “and” between the addresses, you can change it to “or”. Another way would be to add one email and then click on "+ Add a rule" to add another email.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.