Why can't I preview my Product Tour? | Community
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Why can't I preview my Product Tour?

  • April 14, 2021
  • 1 reply
  • 128 views

Hi, I build a product tour (ID 17632555) but it is impossible to preview it. So I set it alive only for me but it still don't work I have this error (👇)

Best answer by Roy

Hello @marie p11​ 👋, How are you doing? 😇

 

1) Please, make sure that Intercom code is installed correctly in your app

2) What kind of error you are getting when trying to preview tour from the Intercom app?

PreviewTourI think that the Intercom code is installed incorrectly 😔

1 reply

Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • April 14, 2021

Hello @marie p11​ 👋, How are you doing? 😇

 

1) Please, make sure that Intercom code is installed correctly in your app

2) What kind of error you are getting when trying to preview tour from the Intercom app?

PreviewTourI think that the Intercom code is installed incorrectly 😔