Why can't I use URLs and rich URLs in event metadata as variables in messages? | Community
Skip to main content
Answered

Why can't I use URLs and rich URLs in event metadata as variables in messages?

  • September 24, 2021
  • 1 reply
  • 37 views
T

When composing an outbound message, we're not able to add URLs and Rich URLs to the message, even though we can see these are being provided to Intercom...

Screen Shot 2021-09-24 at 17.01.49

Best answer by Roy

Hello @tom p​ ,

 

Can you simply click on it and write fallbacks?

 

Thanks

1 reply

Roy
Top Expert ✨
Forum|alt.badge.img+5
  • Roy
  • Top Expert ✨
  • Answer
  • September 24, 2021

Hello @tom p​ ,

 

Can you simply click on it and write fallbacks?

 

Thanks

Terms & ConditionsAccessibility statement