We are trying to send an email to any new users that sign up for our product. However, when we use the filter for "Signed Up Less Than 1 Day Ago", we get a list of users who had signed up a long time ago. Can someone explain how this particular attribute works?

The Signed Up attribute in Intercom is, by default, determined by when the contact is first recorded as a user in Intercom.If you want this value to match your internal database, I'd recommend integrating your database directly with our REST API. You can read about our API endpoints in our Developer Docs.

Hey @shanif, when you say that these users signed up a long time ago, do you mean that this is reflected in their Signed Up attribute in Intercom, or within your own internal database?

Why doesn't the "User Signed Up" event return return the right list of users?

Why doesn't the "User Signed Up" event return return the right list of users? | Community

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