Why don't I have scheduling options for my email?

Question

Cannot see "stop sending" and "set days and times this email can send" rules in my emails. From where, can I set it up?? I tried to get information about how to set the schedule a message from this article (https://www.intercom.com/help/en/articles/234). And there are way to set "1. start sending", "2. stop sending" and "3. set days and times this email can send". But in my page, there is only one rules that I can set which is "1. start sending". I'm wondering how I can set 2 and 3.

User873 · Accepted Answer

Oh I see! if I choose the Dynamic, I can select the 2 and 3 parts. Thank you so much!!Next time I'll try with a Dynamic.

Eric Fitz · Answer

Hey @user873​, are you sending a "dynamic" or "fixed" message here?

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded