I tested my product tour and it worked perfectly, however now it has stopped working. I have built it again and still no joy. It is aimed at just users on the first visit to the page. Any ideas or suggestions?
Answered
Why is my Product Tour not showing?
Best answer by Jeff H13
Hi @sally Did you try ask for support using Intercom Messenger? I had similar problem before, and Intercom support helped me fix this.
+5Hello @sally , as I see it should be a problem with the Rules. Can you provide more details on where this tour should appear? I will be happy to provide you the correct example.
Hi @sally Did you try ask for support using Intercom Messenger? I had similar problem before, and Intercom support helped me fix this.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.