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Is there a way to A/B test Product Tours?

  • July 23, 2021
  • 1 reply
  • 197 views

I am trying to see if there is a way that I can A/B a product tour using Series. I know that you can A/B test posts, but I am not seeing the same functionality in the Product Tours portion of my series. Has anyone else run into this or know if there's a solution. I would also be open to a workaround using an Intercom integrated app.

Best answer by Eric Fitz

Hey @austin c​, it's not currently possible to A/B test Product Tours, nor do we have any apps or integrations that would let you do this (to the best of my knowledge!)

 

The best workaround that I can suggest to you here is to create two separate Product Tours, then use the audience rules to manually define your own control groups using whichever criteria you prefer.

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Eric Fitz
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  • July 26, 2021

Hey @austin c​, it's not currently possible to A/B test Product Tours, nor do we have any apps or integrations that would let you do this (to the best of my knowledge!)

 

The best workaround that I can suggest to you here is to create two separate Product Tours, then use the audience rules to manually define your own control groups using whichever criteria you prefer.


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