I am able to update my support profile image, but can I update the floating/clickable chat icon that displays in my website? It’s currently the little text bubble icon/graphic. I would like it to be my profile image so my site users understand that they can click there and reach me.
Answered
Possible to change/update the chat initiation icon displayed in my website?
Best answer by Kevin Bendixen
If you have “Messages Premium”, you can change the launcher symbol (that’s what the icon is called).
Aside from that, if your users are somewhat familiar with the internet, they will know that they can click on the bubble to start a chat.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.