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Is there a report I can run that shows me all conversations within a specific date range and the user who started the conversation? I want to report on the number of support conversations we've had over a 3-month period and the user involved.
Is there a report I can run that shows me all conversations within a specific date range and the user who started the conversation? I want to report on the number of support conversations we've had over a 3-month period and the user involved.
Best answer by Joseph S.
If you need it to be filtered by user, then I would suggest going for the contacts icon in intercom, search for the specific user, and view all their conversations manually.
Not aware of any filter parameter for the user in other reports.
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