[Intercom] Launcher is disabled in settings or current page does not match display conditions

Question

I experience the console message [Intercom] Launcher is disabled in settings or current page does not match display conditions, but I have hidden the default launcher as I have implemented my own launcher.  I would not expect to see the console message in this case, but it does appear.These are my settings below, am I missing something?window.intercomSettings = {    api_base: "https://api-iam.intercom.io",    app_id: "<my app id>",    hide_default_launcher: true, // Hides the default Intercom icon    vertical_padding: 60  };

Ebenezer.Laleye · Accepted Answer

Hi @ivang! Ebenezer here from Engineering Support👋.From what I know using this line in your codehide_default_launcher: true, would cause the console to spew out this message.Does the Messenger show up fine when you click on your custom launcher?

ivang · Answer

Thank you for your answer. Yes, the messenger shows up fine when I click on my custom launcher. My concern is with the console displaying what may be perceived as an error when I actually instruct the software explicitly that I don’t want to use the default launcher. Can you please investigate if there’s any way to avoid displaying this console message when I sethide_default_launcher: true ?It doesn’t make much sense to display a console message about Launcher disabled when I hide it on purpose to use my own launcher.---IvanG

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