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How to connect the ZOHO CRM to intercome

  • August 17, 2024
  • 4 replies
  • 153 views

I wanted to connect zoho crm to intercome so that i can track down all my leads in the zoho crm.

I got one option to connect zoho desk and create tickets from th chats, but while installing and connecting there is an issue of downtime and iā€™m unable to connect the zoho desk also.

Best answer by Nathan Sudds

@Fardeen Siddiqui I havenā€™t tried Zoho Desk before but I did see there are a couple other options but not sure how good those are either. 

Intercom for Zoho
https://marketplace.zoho.com/app/crm/intercom-for-zoho-crm

Zoho Asist integration for Intercom
https://www.zoho.com/assist/help/integrations/intercom.html

Hope these might be helpful to you!

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4 replies

Nathan Sudds
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  • August 19, 2024

@Fardeen Siddiqui I havenā€™t tried Zoho Desk before but I did see there are a couple other options but not sure how good those are either. 

Intercom for Zoho
https://marketplace.zoho.com/app/crm/intercom-for-zoho-crm

Zoho Asist integration for Intercom
https://www.zoho.com/assist/help/integrations/intercom.html

Hope these might be helpful to you!


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Hi @Fardeen Siddiqui ! Ebenezer here from Engineering SupportšŸ‘‹.

Like @Nathan Sudds said we do have an integration with Zoho, but it is are written by the Zoho themselves.
You would need to reach out tot their Customer Support to get some guidance on how to set it up.

Hope this helps!šŸ™


gregbowers
  • New Participant
  • 2 replies
  • August 21, 2024

This sounds amazing as I found it very much useful
and informative to be honest. Also, I have gone through this post which
definitely helped me out a lot as a new member I am looking forward for more
such discussions.

 


Miranda Babbitt

Hey @Fardeen Siddiqui ! What did you end up doing? 

You could also try setting this connection up with Zapier. Zoho CRM connects with Zapier already, and Zapier enables you to connect to 7,000+ appsā€”Zoho CRM included.

Here's the page on their site all about what Intercom and Zoho CRM can do together via Zapier. 

You can then also set up workflows that pull in your other tools at the same time, so when something on Zoho CRM happens, you can trigger something on Intercom and then something else in, say, your Google Sheets, Slack, or whatever other tools you use. 


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