Guys, I am looking for opinions. I want to create a more intuitive dashboard with a more accessible layout for my team's service metrics. I would like to know if you have any experience or suggestions for any app in the Intercom app store that could provide this dashboard
+3- Senior Community Program Manager @Intercom
- 165 replies
Hey
+2I’m not sure if you’ve had a chance to check out the new reports yet—they’re really well-designed. By creating a comprehensive view, you can track various topics all on a single page
+5Creating a more intuitive dashboard for service metrics is an excellent idea to improve team accessibility and efficiency. While Intercom doesn’t provide a native customizable dashboard for advanced analytics, you can integrate it with third-party tools from the Intercom App Store. Here are some suggestions:
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ChartMogul: This app provides visual insights into customer interactions and metrics, which can complement your Intercom data.
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Mixpanel: If your team focuses on user behavior and product engagement, Mixpanel is another excellent choice for visualizing service metrics.
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