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Export leads data automatically

  • September 3, 2024
  • 4 replies
  • 150 views

Hi all. As great as Intercom seams with the bot and all possible set ups, I can not comprehend how such simple step as leads exporting is not possible to other than the 2 supported platforms.

Any ideas how to export automatically leads with just 4 parameters (name, mobile, email, additional info) to Google sheets?

Thank you 

Best answer by Nathan Sudds

@Antanas Budvytis You should have no problem doing this automatically using the API or 3rd party apps. 

 

For example using Zapier, Make, Pipedream, etc. 

 

Coefficient seems to have a free tier for their service here: 

https://coefficient.io/connect-intercom-to-google-sheets

 

And here someone is explaining their process to do it without any other subscription services, keep it mind it's 2 years old some of the process may have changed. 

https://medium.com/@snow.josh/how-to-connect-intercom-with-google-sheets-without-another-subscription-7ebf316a6132

 

 

 

 

With some tools you may need to do it manually for the existing leads and then setup an automation to send them as they are added in the future because many of the tools don't help with exporting the full list they only send based on a trigger action like 'New lead created'.

 

Hope this helps!

4 replies

mateusz.leszkiewicz
Intercom Team
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Hi Antanas Budvytis It’s Mat from the Support Engineering Team 😀

You can export your User and leads from the GUI as described in this article.


  • Author
  • New Participant
  • 2 replies
  • September 4, 2024

@mateusz.leszkiewicz , as per question, I want it done automatically not manually 


Nathan Sudds
Top Expert ✨
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  • Top Expert
  • 379 replies
  • Answer
  • September 4, 2024

@Antanas Budvytis You should have no problem doing this automatically using the API or 3rd party apps. 

 

For example using Zapier, Make, Pipedream, etc. 

 

Coefficient seems to have a free tier for their service here: 

https://coefficient.io/connect-intercom-to-google-sheets

 

And here someone is explaining their process to do it without any other subscription services, keep it mind it's 2 years old some of the process may have changed. 

https://medium.com/@snow.josh/how-to-connect-intercom-with-google-sheets-without-another-subscription-7ebf316a6132

 

 

 

 

With some tools you may need to do it manually for the existing leads and then setup an automation to send them as they are added in the future because many of the tools don't help with exporting the full list they only send based on a trigger action like 'New lead created'.

 

Hope this helps!


  • Author
  • New Participant
  • 2 replies
  • September 5, 2024

Hi there, to update - managed to do all with Zapier , with some custom fields