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Is there a way to view conversations without having to scroll sideways?


Is there any way to keep the conversations from needed to be scrolled horizontally? No matter how I zoom in and out, it seems to always revert back to cutting half the emails off so that I have to scroll using the sideways scroll- very frustrating.

 

Best answer by Larissa Alberti

Hey @Morva Sadro 👋

Larissa here from Intercom Support.

Could you confirm if the scroll is within the email bubble? If so, this would be expected behavior.

If not, could you clarify if you are using table layout and also send us a screenshot? 

Hope to hear from you soon!

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3 replies

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Hello. I’m using Google Chrome and conversations are fit in the screens without the need to scroll horizontally. 

Maybe this is a nuance connected to the particular we browser 


  • Author
  • New Participant
  • 1 reply
  • December 5, 2023

Thanks for responding Denis,

 

I’m also using google chrome- not sure what else it could be. 


Larissa Alberti
Intercom Team
Forum|alt.badge.img+4

Hey @Morva Sadro 👋

Larissa here from Intercom Support.

Could you confirm if the scroll is within the email bubble? If so, this would be expected behavior.

If not, could you clarify if you are using table layout and also send us a screenshot? 

Hope to hear from you soon!


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