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Answered

Tooltips

  • October 3, 2023
  • 3 replies
  • 188 views

How do I change the font of context when creating Tooltips and up fontsize?

Best answer by Eden

Hi @Trang Nguyen 👋 Eden from the support engineer team here.

 

At the moment, it's only possible to change the fonts for Tooltip text and that is limited to a few options, as shown below. You will need to highlight the text within the Tooltip for the font options to show:

CsExternalTools.png?expires=1696543469&signature=6fcfad3a107a747975d92b0b16edbdb233ef3ec20948dc313c58391dd449d069

 

The size of the text can be updated to be headers (H1 or H2), otherwise at the moment there isn’t a way to update the font size to different sizes. This is great feedback for the team in improving Tooltip design flexibility though! 

3 replies

Eden
Employee
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  • Premier Customer Support Engineer
  • 121 replies
  • Answer
  • October 5, 2023

Hi @Trang Nguyen 👋 Eden from the support engineer team here.

 

At the moment, it's only possible to change the fonts for Tooltip text and that is limited to a few options, as shown below. You will need to highlight the text within the Tooltip for the font options to show:

CsExternalTools.png?expires=1696543469&signature=6fcfad3a107a747975d92b0b16edbdb233ef3ec20948dc313c58391dd449d069

 

The size of the text can be updated to be headers (H1 or H2), otherwise at the moment there isn’t a way to update the font size to different sizes. This is great feedback for the team in improving Tooltip design flexibility though! 


  • New Participant
  • 1 reply
  • January 18, 2024

Hi @Trang Nguyen 👋 Eden from the support engineer team here.

The size of the text can be updated to be headers (H1 or H2), otherwise at the moment there isn’t a way to update the font size to different sizes. This is great feedback for the team in improving Tooltip design flexibility though! 

I also would like to see this happening. I would need to add small disclaimer text bottom of the tooltip. We are using tooltips in a webapp and if a user wants to hide tooltip it will be managed by custom parameter which is based on user selection in settings. The text “If you want to hide this got to settigs/tooltips/hide” is too long and takes too much space in the tooltip box. Our product have learning curve so we want to show tooltips for a while. Some users might want to hide these immediately. Could this be a future built in feature for tooltips, I mean easy way for users to permanently hiding tips / overriding triggers? 


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  • Intercom Team
  • 255 replies
  • January 24, 2024

Hi @Mikkohi 

I am more than happy to submit this as a feature request for our engineers to look into.

Could you reach out to us with this suggestion via Messenger? It will be a bit easier to keep track of this request with the feature.