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  • Hi everyone - how can I give email recipients automatically a tag, set up that everyone with this tag lands in a segment to then make this segment as a requirement for receiving another mail. Thank you very much for your help!
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Hi everyone - how can I give email recipients automatically a tag, set up that everyone with this tag lands in a segment to then make this segment as a requirement for receiving another mail. Thank you very much for your help!

  • January 17, 2023
  • 1 reply
  • 165 views
S

Here is again what I would like to do:

1. Recipients of a specific email gets automatically a specific tag

2. Everyone with this tag lands automatically in a specific segment

3. For setting up another email I can then say that this email should just go to people within this segment

Best answer by Daniel M15

Hey @stefan e​! Daniel from Customer Support Engineering here 🔧 

 

You could possibly achieve this with a Series!

  1. Set up a Series to send a particular email, and when it is delivered, add a tag as a follow up.
  2. Go to Contacts and filter by the tag. Click "save segment".
  3. When setting up a new email, filter by the segment or tag.

 

Hope this helps 😊

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Daniel M15
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  • Daniel M15Employee
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  • 240 replies
  • Answer
  • January 20, 2023

Hey @stefan e​! Daniel from Customer Support Engineering here 🔧 

 

You could possibly achieve this with a Series!

  1. Set up a Series to send a particular email, and when it is delivered, add a tag as a follow up.
  2. Go to Contacts and filter by the tag. Click "save segment".
  3. When setting up a new email, filter by the segment or tag.

 

Hope this helps 😊

Daniel McGovern, Customer Support Engineer @ Intercom

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