Hello, I currently created a segment called Inactive Users which basically are the ones who aren’t active in the last 30 days and I have around 10K+ users that I want to directly delete permanently from Intercom.
I checked this article https://developers.intercom.com/intercom-api-reference/reference/deletecontact but since I am not a technical person, I was wondering if its possible for someone to guide me in the steps needed to get the job done.
Bulk delete users in Intercom
Best answer by Daniel M15
Hey
To permanently delete your users, you will need to make use of the API endpoint that you’ve linked (unless you are to delete them one by one via UI, which is time consuming!), so I would recommend reaching out to a developer about using this. You can use our search endpoint to retrieve the users in your segment based off a relevant condition, and for each that’s returned, run a request to the endpoint you’ve linked above, using the Intercom ID of each user that’s returned to make the delete request. You can use the pre-populated code snippets in our documentation to achieve this.
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