Hiya! I'm StarrAnn, a Senior Student Success Representative for Edquity.co -- we are a one-stop college financial success and emergency aid platform for students, ensuring all students have the financial means to get to college by partnering with their school.
Intercom has done a wonderful job supporting our students, however, we are still having a tough time getting the perfect reports, etc., based on their tag set-up. Hoping things will change in the next quarter. 🙂
Welcome to Interconnected @user302 🙌 Sounds like you're doing some great work at Edquity! We definitely have some reporting experts in the community who might be able to help you out with tips & advice. And it's also an area our product team are continually building on so we'll keep you update there too 😊
+5Hey @user302, welcome to the community! I love your company's mission - I used to work in the not-for-profit sector supporting third-level students, so equality of access to education is a cause about which I'm particularly passionate!
What kind of challenges are you facing with Intercom's reporting right now? I'd love to get you connected with some other folks in the community who might be able to help, or pass your feedback to our product team!
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