Answered
Is it possible to make creating a Zendesk ticket before closing the chat?🤔
Is it possible to make creating a Zendesk ticket before closing the chat?
Best answer by Roy
👋 Hi @heidi g ,
If I get you correctly, you want to create a Zendesk ticket automatically before the conversation gets closed? is it correct?
In this case you can build the following Zapier Integration:
Once you tag conversation in Intercom let's say: Zendesk, this will automatically create ticket in Zendesk.
To start building following Integration, please follow:
👋 Hi @heidi g ,
If I get you correctly, you want to create a Zendesk ticket automatically before the conversation gets closed? is it correct?
In this case you can build the following Zapier Integration:
Once you tag conversation in Intercom let's say: Zendesk, this will automatically create ticket in Zendesk.
To start building following Integration, please follow:
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.