I need help with the trigger for a transactional message banner. | Community
Skip to main content

I need help with the trigger for a transactional message banner.

  • October 4, 2021
  • 1 reply
  • 61 views
E
Forum|alt.badge.img+1

I need help with the trigger for a transactional message banner. We want to pop a banner when a subscriber's credit card will expire in 7 days and then a different one starting on the day that it expires.

 

I am getting confused by the wording of the date trigger. What is "The date"? - is that today? or referring to the attribute date?

 

For the one where we want to give them one week's warning... I have it set up as (our attribute) "Stripe Card expires at" if it's 7 days "AFTER the date" , assuming "the date" is today. If "the date" is the date in the attribute, I would want it to be "if it's 7 days BEFORE the date".

 

I can't find anything in the documentation - can someone help?

    1 reply

    E
    Forum|alt.badge.img+1
    • Ellen S11
    • Author
    • Active User
    • October 12, 2021

    It took a couple of days but I was able to get the answer from Support. In case anyone else sees this - "The date" refers to the date in the attribute. So, for me, I need it to be 7 days BEFORE the date.

     

    Terms & ConditionsAccessibility statement