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Is there any way I can export the reports of articles? It could be with an API or right on the screen

  • December 8, 2022
  • 1 reply
  • 42 views

Is there any way I can export the reports of articles? It could be with an API or right on the screen
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1 reply

Shauna
Intercom Team
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  • Intercom Team
  • 159 replies
  • December 9, 2022

Hello @hugo a​  👋🏼

 

Shauna here from Intercom Support!

 

There isn't a specific way to export the Articles reports - this would be a feature request! I can definitely share this with the Product team for you 🚀

 

Please do share any additional context on your use case here - it will be passed along for you.

 

I did take a look into our API - https://developers.intercom.com/intercom-api-reference/reference/the-article-model- specifically; this section 👇🏼

 

https://developers.intercom.com/intercom-api-reference/reference/the-article-model#article-statistics-object- mentions 'views', 'reactions' etc.

 

To my knowledge; this gives you the little bit of statistics from the main article section here 👇🏼

Screenshot 2022-12-09 at 15.03.24I hope this helps 🙏🏼


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