Is there any way of configuring settings for the 'the did that answer help or are you looking for something else' response?
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We're using intercom without staff so how do we remove any suggestion of leaving a message for the team in Resolution Bot, e.g. 'wait for team'?
Best answer by Teodora
Hey @phil t, we want to achieve the same and I stopped the option for client to reopen conversations and set it to 0 days. Also, I disabled the Resolution bot so that there is no field for them to type.
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