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I want my users to get something like a form in their reply, which is prefilled with the informations I need to have, that they just have to fill in when they get in a path on custom bot.

  • August 4, 2022
  • 1 reply
  • 102 views

Something like that :

 

Best answer by Aparna

Hey @baptiste​! With Intercom we do have native surveys which you can insert in the bot path, the survey will open up in a different URL where users can fill in their data and also there are a few other third-party apps which you can use to collect information/feedback from the customers. Could you expand a bit more on your use case so I can suggest you better?

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  • Employee
  • 328 replies
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  • August 9, 2022

Hey @baptiste​! With Intercom we do have native surveys which you can insert in the bot path, the survey will open up in a different URL where users can fill in their data and also there are a few other third-party apps which you can use to collect information/feedback from the customers. Could you expand a bit more on your use case so I can suggest you better?


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