Is there a way to hand off chats to a different instance of Intercom?
Answered
Can I assign conversations between different Intercom workspaces?
Best answer by Roy
Hi @user224 , If I got your question correctly, you are looking to transfer the Intercom conversation to another Intercom workspace. Am I right?
In this case, there is no feature for that. however, you can use Intercom API to reach this goal.
If you quickly share a little bit information about your use case, I will try my best to help.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.