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Greetings from Nevada!


Lisa Rogers

Hello everyone! I oversee the Support operations for a SaaS organization and I’ve been using Intercom for about 1 ½ years. I love all the functionality and features that I’ve come to learn and use within Intercom. I’m looking forward to connecting with you all and learning some new pro tips and best practices to help scale our business and team. Automation is our main focus the second half of 2023 so I’m all ears if this is your jam! 

6 replies

Joseph S.
Super User ✨
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  • Super User ✨
  • 66 replies
  • September 6, 2023

 Hi @Lisa RogersWelcome to the community! 🎉


Nathan Sudds
Expert User ✨
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  • Top Expert
  • 286 replies
  • September 7, 2023

Welcome @Lisa Rogers 🙌

Love automation too, I also was overseeing support for a Saas for 3+ years as head of Community & Customer Support previously -- if I can be of any help definitely reach out! Switching them over to Intercom was a huge win for the support team but also product team as well because we could do a lot of things without bothering them :)

I’m actually just about to launch a new Saas product and it’s been fun setting up my own Intercom this time around right from the beginning -- there’s so much you can do to make Intercom even more useful with automation if you get creative with it and explore the appstore too. 

What’s one of the biggest things you hope to solve with the automations?


Sarah H11
Employee
  • Custom Support Specialist 2
  • 2 replies
  • September 8, 2023

Welcome to the Interconnected community @Lisa Rogers ! 

 

Looking forward having you here and connecting with everyone 🥳


Lisa Rogers
  • Author
  • New Participant
  • 1 reply
  • September 13, 2023

@Nathan Sudds  Thanks for your comment and I’d love to connect with you to discuss use cases. The biggest area I hope to solve with further automation is to create more efficiencies within the team. If we can drive a portion of our volume to quick closes via automation, this will free up time and resources to focus on further roadmap efforts. 


  • New Participant
  • 4 replies
  • November 15, 2024

عاشق چت و گفتگوی آزاد عمیق عاطفی جنسی شهوانی هستم


Erin
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  • Active User
  • 46 replies
  • November 16, 2024

Welcome to the community ​@Lisa Rogers 

I am new here


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