Skip to main content

Heey everyone!


Heey everyone!

My name is Eugenia, but everyone calls me Jacky since I'm 4 years old, hence the nickname ;)

 

I'm the Head of Customer Support at Reply.io - an email automation tool which utilises Intercom from its very beginning when I brought it with me from my previous job 🙂 So I've been a fan of Intercom as a messenger solution since 2014.

 

@alyssa r11​ wrote: "We're known for having the best customer support in the fundraising space, and Intercom helped us achieve that".

 

Well, I can say the same about the email automation space - we at Reply are acing customer experience and all thanks to Intercom 😘

 

I'm very excited to be a part of this - so excited that even though today is the 1st day after coming back from my vacation + today is by birthday, but I'm here - reading your intros and applying for swag hahah (I do have a life, I swear 😁 )

 

Even before Intercom has introduced its awesome collection of gifs, I was already using my own collection when chatting with clients, and my favourite has always been this one:

tenor

3 replies

  • 0 replies
  • July 16, 2020

I guess I should start by saying HAPPY BIRTHDAY @eugenia​!

 

birthday

 

We're honored (and only a little judgmental) that you chose to spend it with us 😆

 

Welcome to Interconnected and it's great to hear you have you priorities straight and applied for your swag! We're so happy to have you as a Groundbreaker - I know you already had loads of ideas for ways you can help, like your Slack integration 🙌


Brent
Super User ✨
Forum|alt.badge.img+4
  • Super User ✨
  • 257 replies
  • July 17, 2020

Welcome, Jacky


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • July 17, 2020

A (belated) happy birthday, @eugenia​! There are already some discussions kicking off about how best to use Intercom for messaging in our Q&A space, would love to see you bring your expertise to these!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings