Hello everyone :)
My name is Boris Nedeltchev and I am Customer Success Manager at Waltio, a tax assistant for crypto-assets. My goal is the same as Sorina's (cf below), I want to see what tips and tricks you guys have to keep your customers happy and to improve the conversion rate (increase the number of trial users that turn into paying customers).
https://media1.giphy.com/media/d4blihcFNkwE3fEI/giphy.gif?cid=6104955e1e93c44f0cb3497f415b646964dfeda371d54136amp;rid=giphy.gif&ct=g&cid=6104955e1e93c44f0cb3497f415b646964dfeda371d54136&rid=giphy.gif&ct=g