Hey! Steve here, Customer Service Manager for a SaaS company that creates Shopify applications. | Community
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Hey! Steve here, Customer Service Manager for a SaaS company that creates Shopify applications.

  • October 16, 2020
  • 4 replies
  • 23 views

Hey! Steve here, Customer Service Manager for a SaaS company that creates Shopify applications. I'm interested in how others are using the many features of Intercom. Currently, improving/automating our system for asking customers to review us in the App Store. Could also love to know more about folks success with custom bots for multiple products that heavily involve technical support.

4 replies

Brent
Super User ✨
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  • Super User ✨
  • October 17, 2020

Welcome to Interconnected @user393​ 

party


Eric Fitz
Employee
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  • Employee
  • October 19, 2020

Welcome to the community, @user393​! Do you also go by His Dudeness or Duder? 😎

 

I'm Eric, the Community Manager - you'll see a lot of me across Interconnected 😄

 

Our Connectors have loads of knowledge to share with you, so I'd definitely encourage you to jump in and ask lots of questions 🙌


  • Author
  • Connector
  • October 22, 2020

😂 I prefer El Duderino, thanks for the warm welcome!


Eric Fitz
Employee
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  • Employee
  • October 22, 2020

"...if you're not into the whole brevity thing."