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Hey Y'all — I'm Alex!


Hey Y'all — I'm Alex!

 

I'm the Head of Customer Success at Candid Wholesale, but I also oversee the sales and engagement teams, because #startups. Candid is a SaaS platform for wholesale buyers, sellers, and reps to seamlessly track all wholesale transactional data and communications in one place. I've been at Candid for about 10 months now.

 

Experience wise, I've used Zendesk rigorously in the past but am new to Intercom. We are currently only using Intercom for chat, articles and a few select tours. I am really looking to dive into expanding our touring and automation capabilities to help create a seamless onboarding process for our members.

 

Cheers!

 

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2 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • September 9, 2020

Hey @alexandra k​, welcome to Interconnected! All about that startup life and you'll find plenty of Connectors who are in the same boat!

 

Pop on over to our Q&A section if you want to pick the brains of the community on anything to do with Intercom!


  • 0 replies
  • September 9, 2020

Welcome to Interconnected @alexandra k​ 👋 I helped put together some of Intercom's onboarding messaging (with @Phil Byrne​ ​of course) so let us know if there's anything we can help with.


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