Hi everyone – I'm Hamza, an B2B SaaS Frontline Support Agent in Houston, TX | Community
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Hi everyone – I'm Hamza, an B2B SaaS Frontline Support Agent in Houston, TX

  • October 9, 2025
  • 2 replies
  • 94 views
HamzaKhalid

Hi everyone,

I’m Hamza. I’ve been in B2B SaaS frontline support for 4 years, mostly on Intercom. I’m a big fan of Fin AI and want to learn how different teams are setting it up and putting it to use.

I’m also open to L1 customer support specialist roles, so if your team is hiring I’d be glad to connect.

—Hamza

Best answer by Nathan Sudds

Welcome ​@HamzaKhalid 👋

Great chatting with you on the Pioneer online event!

    2 replies

    Nathan Sudds
    Top Expert ✨
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    • Nathan Sudds
    • Top Expert
    • Answer
    • October 9, 2025

    Welcome ​@HamzaKhalid 👋

    Great chatting with you on the Pioneer online event!

    Nathan Sudds, Intercom Consultant | activelabs.ca | Book a free call: cal.com/nathansudds/intercom. Case study: https://www.intercom.com/customers/jukebox
    HamzaKhalid
    • HamzaKhalid
    • Author
    • New Participant
    • October 9, 2025

    ​@Nathan Sudds great chatting with you as well! Thank you for sharing your knowledge with everyone in the chat. Super helpful!

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